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Orders Over $100
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Please ensure that you enter your correct delivery address, telephone number and any delivery instructions on checkout to ensure successful delivery of your order. If the courier is unable to complete delivery due to incorrect, impartial or an incomplete address, you will be charged the standard applicable postage rate to resend.
Once your order has been dispatched details such as address are unable to be updated or changed.
Estimated delivery times:
Melbourne, Sydney, Adelaide
Canberra, Brisbane, Regional areas of Victoria
Regional areas of NSW, SA, Central QLD, Gold Coast, Sunshine Coast, Toowoomba
Perth, North QLD, Darwin
Regional areas of WA
Estimate Shipping Time *
1-2 business days
2-3 business days
3-4 business days
5-7 business days
7-10 business days
If you can’t find your area listed above, or would like further information confirming delivery times, please check the transit times on the Startrack website or contact us at firstname.lastname@example.org.
*We aim to meet these delivery times but during busy periods, deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Collective Sol cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. For more information see our Terms & Conditions page.
Any queries please email email@example.com
All orders are giftwrapped with love; we want everyday to feel like it’s your birthday!
If there is an issue with your order before it has been shipped (ie. the style or colour is no longer available) someone from our customer care team will contact you.